PAYMENT
We accept Visa, MasterCard, Discover and American Express. All payments are collected using 128-bit SSL technology to keep your confidential information safe.
SALES TAX
A sales tax of 8.25% will be applied to all orders shipped within the state of Texas.
SHIPPING
We ship within the continental United States via USPS priority mail (2-3 days) with delivery confirmation and insurance. We also ship internationally via USPS Global Express. International buyers are welcome.
Rush/Overnight mailing is available if you need something in a hurry! Please ask about our rates.
We ship every business day Monday-Friday.
Shipping & Handling rates are as follows:
Up to $100.00 $10.00
$100.01-200.00 $12.00
$200.01 and up $13.00
Shipping to Canada and Europe is $22.00.
Waive signature- Please indicate if you are willing to waive a signature for your delivery should we be asked when package is mailed.
RETURN POLICY
Initially Yours & Company realizes that mistakes occur. Because many of our products are custom designed at the time an order is placed, we ask that you make your selections very carefully as these items are not returnable. We will do our best to edit your information, but it is pertinent that you review your proof and initial it. If a mistake is made on the part of Initially Yours & Company, we will correct it at no additional charge and expedite the shipping so you will receive your corrected order as soon as possible. However, if the mistake is made on the part of the customer we would be happy to place your order again the customer’s expense.
Initially Yours & Company will happily exchange an item if needed. Please contact us for mailing address, exchange information, and shipping.
TRACKING YOUR ORDER
You may track the status of your order by clicking here, after which you will be asked to enter your order number and e-mail address. Through this system you will be able to retrieve your entire order history with our online store.
PRIVACY POLICY
At Initially Yours & Company, your privacy is important to us! All personal information is confidential and will not be shared with any third parties unless forced to do so by law. Please feel free to contact us with questions and concerns.
Thank you. We hope you enjoy shopping at Initially Yours & Company. |